Frequently Asked Questions


what is your return policy?

We want you to be satisfied with your purchase. If you are dissatisfied with your order, you can return your items for a refund within 30 days. Returns must be unworn in perfect condition with the original tags and packaging. Refunds for items returned within 30 days of the purchase date will be credited in the same form as the original payment method. We have every right to refuse returns that do not comply with this return policy. We are not responsible for returns that are lost in transit. Return shipping will not be refunded.

Please email jennifer@threestonesdesigns.com for authorization to initiate a return.

Please mail your package in a prepaid, insured, traceable method to the address below:

Three Stones Designs
P.O. Box 523
Princeton, NJ 08542

what is your shipping policy?

We’ll always do our best to ship orders out within 24-48 hours. Orders placed on a Fridays after 10am eastern time may not ship until the following Monday. Certain exceptions apply during holidays as well. Our studio is closed on Saturdays and Sundays.

Orders are shipped via USPS with tracking. You will receive a tracking number in your shipping confirmation email.

We are not responsible for packages that are lost in transit.

At this time we do not ship internationally...only within the USA.

where are you located?

Our studio is located in Princeton, New Jersey. As such we collect 6.625% sales tax on all items purchased and shipped within the state.

What is the quickest way to reach you?

The quickest and best way to reach us is by email jennifer@threestonesdesigns.com.

will you gift wrap?

Our jewelry makes the perfect gift for a loved one or friend. While we do not offer gift wrapping, our jewelry is beautifully packaged and ready for gift giving. Please let us know in the notes section at checkout if you would like us to include a gift message with your purchase.